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We've failed to clear our backlog at the pace we expected, as in getting your order(s) shipped within our estimated time frames. There are several reasons for this, which are not to be seen as excuses. But we do need to let you all know where we're at.
As we said back in June, we had recently signed a rental contract for a 200+ square meters big warehouse to greatly improve on our turnaround time for handling the games and shipping them out to you. The reason back then, that's very much the same reason as of now, is that we are running out of space in our "fulfillment house".
This "fulfillment house" is basically just an apartment within a residential building where all of your games are being picked and packed. Due to the nature of this facility, there are not any room for more people that are currently working overtime every day to get your games sent to you as soon as possible.
Back in June, we said that we would move into this facility in August/September. Well... as the new facility is still not made in order for our needs, this won't happen until sometime before the holidays at the very soonest. We promised that we will do our best to reduce shipping times in the future and moving into this much-needed shipping facility is yet another very important step to achieve this. You deserve to get your games much swifter than what we've managed during the past year.
Please bear with us as we do our very best given the circumstances we've put ourselves in. We have more games to ship than ever before in the history of Strictly Limited, and while it is a pleasant problem, it was never intended to impact the community having to wait longer for their games to arrive.
Besides continuing sending orders from our in-house team, we'll also hire an external fulfillment center starting November.
In addition to that we will be doing our best to provide you with the latest news and happenings from inside Strictly Limited Games, as well as post pictures more frequently via our social media channels so you can see what's going on every week.
IN-HOUSE S&H TEAM
Regarding the Ninja Saviors: Return of the Warriors Collector's Editions; we've now shipped out all orders possible at this time. Please note - due to the nature of pre-orders, Ninja Saviors: Return of the Warriors orders that are bundled together with some of our later releases are not ready to be shipped just yet.
Ultracore - Genesis / Mega Drive
Next up is orders containing Ultracore for the Genesis / Mega Drive. Please, expect a shipping notification during the latter half of November.
EXTERNAL S&H TEAM
Ultracore - PS4 / Nintendo Switch
The new external shipping team is scheduled to start shipping the lim.print standard games before the end of November. Orders containing the Collector's Editions will follow.
Bud Spencer & Terence Hill: Slaps and Beans - PS4 / Nintendo Switch
Just as with Ultracore, our new external shipping team is scheduled to start shipping the lim.print standard games before the end of November. Orders containing the Collector's Editions will follow.
OTHER GAMES
Vasara Collection - PS4 / Nintendo Switch / PS Vita CE
Estimated to start shipping in December.
Bubble Bobble 4 Friends - Nintendo Switch
Currently in production. An update will follow once we have them in hand.
Door Kickers: Action Squad - PS4 / Nintendo Switch
Manufacture process underway. Shipping has yet to be decided.
Regarding the upcoming announcement for November
Our pre-order for November will not be given a western physical retail release. It will only be avaliable through our website. Going forward, we'll return more to our roots of publishing games that would otherwise not get a physical edition. We will also continue our localization to English efforts, if we do find a game that warrants such a treatment.
For the latest status estimates regarding all other games, please see our manufacture updates page that will be updated as soon as we have new information to share on your pre-order(s).
We cannot stress how sorry we are, letting you down in regards to the shipping estimates of your pre-order(s). We do hope that you will look forward to a far more swift S&H in the future. We do know that we are.