Thema:
Geil, da will man Online Coop zocken, geht nicht flat
Autor: membran
Datum:08.09.19 22:32
Antwort auf:Gears of War 5 (2019) X = 60 fps von Lynne

Ständige Disconnects und dann konnten wir uns gar nicht mal mehr in der Lobby beitreten. Im Gears Forum ([https://forums.gearsofwar.com/]) läuft derweil ein ewig langer Service-Ticker, den sie auf jede Seite geheftet haben und der anscheinend mittlerweile mehr als 24h an Fehlern und Hotfixes abdeckt. Darunter so Schmankerl wie "Um die Disconnects in den Griff zu bekommen, haben wir ein Server-Side Update angestoßen. Es kann dadurch zu vermehrten Disconnects kommen". Naja, wie dem auch sei, Gears 5 Online Coop ist aktuell für uns nicht drin. Schade um die verschwendeten 90min, bis wir es aufgegeben haben; diesen Service Ticker hatte ich erst hinterher entdeckt.

Service Alert
We are seeing an emergent issue impacting Campaign Co-op connections, VOIP and Text Chat (inc. Speech Conversion). Our team are working on addressing this with urgency, and we’ll keep you apprised of any developments as they happen.

Update: 12:30pm PT
We are rolling out a deployment over the next 30m.

During this time, you may experience an increased amount of disconnects, but the end result will be a general increase to stability. Thanks for your understanding and patience.

Update: 8:45am PT
We are deploying a server side update to help reduce the number of disconnects in online play.

While this happens, you may be kicked out of a MP game as the update is released

Please visit http://support.gearsofwar.com for help and report issues.

Update: 9:00pm PT
We’re happy to say the recent update has fixed issues with stats, achievements and post-match. However, it will take time for the services to catch up to the volume of stats posted since launch. As always, thanks for your patience.

Update: 7:30pm PT
We have identified a second issue with the stats service.

All stats have been recorded, but players have issues retrieving them. We are close to a fix, and apologize for any service disruption. We will post an update as soon as we deploy.

Update: 12:45pm PT
We have addressed an issue that was a significant contributor to players dropping from online Campaign co-op sessions. If you were encountering issues connecting or maintaining a connection in Campaign Co-Op, please try again now.

Update: 10:30am PT
Stats are now functioning as intended. You can review your campaign collectibles and MP stats in the quick menu. Note: As the system processes the backlog, it may take a while for stats and achievements to update.

Update: 11:05pm PT
We have deployed an update that has meaningfully reduced instances of players being dropped from online matches.

We will continue to monitor the situation over the coming hours.

Update: 8pm PT
We are deploying a number of server-side updates to address stats and continue improving stability. While these updates deploy, you may experience some disruption to active game sessions. Thanks for your understanding and patience.

Update: 4:20pm PT
We hear your reports on Stats related issues including Campaign Collectibles not appearing in the menu and Mutator selection disappearing.

We have identified the issue and are working to deploy a fix as soon as possible.

Update: 2:20pm PT
The team have been heads down implementing several server-side updates over the past few hours.

We have seen a decline in the number of disconnects occurring, and as we continue to work on additional updates. Stand by for further news soon.

Update: 9:50am PT
We are deploying an update to improve matchmaking times and lobby dissolves. Players may be kicked out of matches during this rollout.

Thanks for your patience. We will continue to monitor and provide details.

Update: 8:00am PT
We are seeing reports from a small percentage of users that are experiencing difficulty matchmaking and/or getting disconnected from online services. We are actively investigating the issue and are working hard to get all users connected ASAP.

Update: 1:25am PT
Following our latest deployment, we are seeing a dramatic improvement to service stability. The team will now be monitoring the impact of this change to determine if additional updates are needed. Thank you for your patience.

Update: 12:30 am PT
Over the next 15 minutes, we are deploying a server side update that will enable a portion of users back online to play. While this happens, you may be kicked out of multiplayer games as the update is released. Thanks for your patience.

Update: 11:55pm PT
Our team is working hard on fixes for several issues blocking some users from connecting online (inc. Campaign). You’ll see this as ‘Connecting’ in the bottom right of the main menu. We’ll provide updates as we progress towards a solution.

Update: 10:20pm PT
We are about to deploy a server side update targeting increased stability.

Over the next 15 minutes, you may be kicked out of multiplayer games as the update rolls out. Thanks for your understanding as we look to address issues.

Update: 9:15pm PT
We have deployed further updates that have continued to improve stability, but we are still tracking down a few remaining issues.

If you are experiencing issues getting into Campaign, please reboot the game.

Update: 8:15pm PT
We’re continuing to improve stability and in-game content, and we’ll post updates as they become available.

Update: 7:30pm PT
We have deployed server-side updates to improve stability and are seeing positive improvements. We are continuing to deploy further improvements as quickly as possible.

Original Post
We are aware of some service stability with getting into games or accessing your profile in Gears 5 due to a huge influx of users beyond the scale of our Tech Test.

We are working to mitigate this asap and get you playing. Thanks for your patience.


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