| Kein Refund |  |
"Thank you very much for contacting us.
The launch was previously planned for distribution on Steam, however it was decided together with Deep Silver after much discussion that the Epic Games Store would be the best distribution platform option.
Shenmue III will be distributed through the Epic Games Store and will require the Epic Games Store Client to activate.
We apologize for the sudden change in platform, however, refunds will not be granted for this change.
We thank you for your support and look forward to delivering the Shenmue experience fans everywhere have been waiting so long for.
Best Regards,
The Shenmue III Team"