| Ich habe etwas weniger als makaimura bekommen. |  |
>Danke, vielleicht nehme ich nochmal einen Anlauf. Mir haben sie nur geschrieben "Versandkosten ändern sich, bla bla, wir behalten dein Geld".
Ich habe eine Erstattung bekommen, wenn auch weniger:
"Dear Infinity
Thank you for writing back to us at Amazon.co.jp.
I am writing to you regarding your order #xxx-xxxxxxx-xxxxxxx.
We appreciate you informing us that that you have received the product.
Here are the details of the refund I have issued:
---------
Shipping fee you had paid for this order =21,379 JPY.
Should have been 11,766 JPY
Therefore, 21379-11766 = 9603
Refund amount: 9603 JPY
Refund method: Original Payment method (American Express)
---------
E-mail will be sent when the refund procedure is completed.
Again, we are truly sorry for the trouble and worry that this has caused and we appreciate your kind patience and understanding in this matter.
Have a wonderful day!
Best regards,
ラッセル/Russell
Amazon.co.jp"